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ToolMarketing

A methodology created by Diego Martinez

Tools that deliver value and sell.

ToolMarketing turns software, a service or infrastructure into a marketing piece that delivers recurring value, learns from consumer usage data and shapes offers at the right moment.

market pillars
FIREmarket pillars
technical pillars
SPATtechnical pillars
tool behaviours
CGGOtool behaviours
by functionality
Segmentationby functionality

The concept

What ToolMarketing is

Created by Diego Martinez, ToolMarketing is a methodology that turns marketing into a functional value-delivery system based on real utility, recurrence and intelligence. Instead of relying only on persuasion, promises or attention, the brand offers consumers a tool that delivers value before, during and after the purchase.

That tool is a marketing piece: it brings the tactics of attraction, interaction, nurturing, conversion and retention together in a single experience. While it is used, it learns from behaviour, understands the consumer’s problem and shapes the right offer. The sale becomes a consequence of utility.

  • It goes beyond content alone.
  • It goes beyond lead capture alone.
  • It goes beyond funnel automation alone.

Nor does it replace any of these strategies: it can work alongside content, funnels and landing pages when it makes sense for the business.

The tool serves before it sells, works before it persuades and delivers utility before any offer.

What makes the piece intelligent

  1. 01Reacts to use
  2. 02Observes choices
  3. 03Identifies context
  4. 04Adapts the experience
  5. 05Presents a coherent offer
  6. 06Learns from interaction patterns

Applied scenarios

One methodology, three scenarios

The tool can be digital, physical or hybrid. What defines ToolMarketing is not the format but the marketing function the tool takes on.

Software as Marketing

The tool is digital: a website, app or system consumers use to solve a problem. It stops being just a product and operates as an active marketing channel: it guides behaviour, learns from usage data and converts through utility.

Examples

  • Simulators and configurators
  • Dashboards and planners
  • Checklists and diagnostics

Service as Marketing

The tool is a service in the physical world. It can be simple and delivered by a person, or supported by equipment and sensors. What matters is bringing consumers to the physical space by delivering something useful before the sale.

Examples

  • Free-to-use tools at a bike shop
  • Calibration station with IoT sensors
  • Posture scanner at the gym

Infrastructure as Marketing

The tool is a space: an environment designed to be used, which welcomes people, delivers value while they are there and becomes an asset for acquisition, relationship and intelligence.

Examples

  • Immersive room
  • Waiting room with an experience
  • Family area at the mall

Pillars

Market and technical pillars

FIRE answers what makes something a recurring value tool, from a holistic, market view. SPAT answers how that tool is delivered: the technical side of management, technology and traffic.

Market · FIRE

What makes a tool an RVT

  1. F

    Functionality

    Solves a real pain with practical action.

  2. I

    Integrity

    Has value even without conversion.

  3. R

    Recurrence

    Stays useful over time.

  4. E

    Experience

    Focus on action, flow and real use.

Technical · SPAT

How that tool is delivered

  1. S

    Strategy

    Scenario analysis, goal setting and action plan.

  2. P

    Processes

    Routines, procedures and paths that lead to conversion.

  3. A

    Automation

    Websites, integrations and WhatsApp that collect data and guide the consumer journey.

  4. T

    Traffic

    Organic or paid: what brings consumers to the tool.

The core

What an RVT is: Recurring Value Tool

An RVT is the core of the methodology: a digital, physical or hybrid tool designed to deliver recurring utility and support relationships and conversion. It can share formats and mechanisms with free tools and lead magnets; classification depends on the tool’s criteria and operation.

Characteristics

  • Works with or without a campaign
  • Generates recurring value
  • Acts as an intelligent marketing channel
  • Collects behaviour, not identity
  • Learns from use
  • Converts as a consequence of utility

ToolMarketing

A useful tool keeps working after the first use.

In ToolMarketing, every use delivers value to the consumer, reveals what they need and makes room for the right offer at the right moment. That is how the tool comes to sell through utility.

Approaches

Related approaches

This comparison covers strategies, business models and tool formats. They can be combined and share utility, recurring use, data and conversion. ToolMarketing organises software, services and infrastructure through its FIRE, SPAT and CGGO criteria.

ToolMarketing sits at the intersection of several fields: marketing, software, business (management) and design (UI and UX). That is why the methodology covers offer and journey, but also architecture, data, management and experience.

Lead magnet
NatureCapture technique
What it isA resource or benefit offered to encourage sharing contact details; it can be content, a tool, an assessment or another offer.
Relationship to ToolMarketingA lead magnet can support repeat use and a sales journey. To qualify as an RVT in this methodology, its implementation is also assessed for functionality, integrality, recurrence, experience and marketing operation.
Free tool
NatureTool format
What it isA tool with free access. The term describes access and does not by itself determine its role in the consumer journey.
Relationship to ToolMarketingA free tool can attract, support repeat use, nurture, convert and retain. It can be an RVT when its implementation meets the methodology’s criteria; free access alone does not determine that classification.
Freemium
NaturePricing model
What it isAn access and monetisation model combining a free offering with paid additional features, capacity or services.
Relationship to ToolMarketingFreemium describes the relationship between free and paid access. ToolMarketing guides the design and operation of an RVT. A business can combine both; recurring use, free value and service sales are not exclusive to either approach.
PLG
NatureGrowth strategy
What it isProduct-Led Growth: a strategy in which product usage is the main driver of acquisition, retention and expansion.
Relationship to ToolMarketingBoth can support growth through usage and delivered value. ToolMarketing organises software, services and infrastructure as RVTs and can connect utility to another offer. This neither requires PLG to be digital-only nor prevents combining the approaches.
Engineering as Marketing
NatureAcquisition channel and technique
What it isUsing software engineering to create acquisition assets, such as free tools that attract traffic.
Relationship to ToolMarketingIt is closely related to digital RVTs. An engineered tool can support sales of different offerings. ToolMarketing sets out a framework for software, services and infrastructure through FIRE, SPAT, AINCR and CGGO, without assuming other approaches cannot use recurring value or conversion.

A methodology of its own

ToolMarketing organises software, services and infrastructure as recurring marketing assets through FIRE and SPAT criteria, AINCR tactics and CGGO behaviour models. This framework can share practices and work alongside the approaches above. Utility, recurrence, automation, retention and physical applications are not claimed as exclusive to the methodology.

Concepts

ToolMarketing glossary

The terms that structure the discipline.

ToolMarketing
A methodology that turns marketing into a functional value-delivery system, with a tool as its central piece.
Recurring Value Tool (RVT)
A digital, physical or hybrid tool built to do marketing by delivering recurring value to the consumer.
FIRE
Market pillars: Functionality, Integrity, Recurrence and Experience.
SPAT
Technical pillars: Strategy, Processes, Automation and Traffic.
AINCR
RVT tactics: Attraction, Interaction, Nurturing, Conversion and Retention.
CGGO
Tool behaviour: Cycle, Gearbox, Graph and Orbit.
Software as Marketing
A digital tool (website, app or system) operating as an active marketing channel.
Service as Marketing
A service in the physical world, simple or equipment-supported, that attracts consumers and operates as a channel of continuous value.
Infrastructure as Marketing
A space that becomes an acquisition and intelligence asset, such as an immersive room, a waiting room or a family area at the mall.
Software as Magnet
A label used in this methodology for a software tool whose main purpose in the implementation being assessed is to attract consumers. It does not classify every free tool or prevent additional functions.
Landing App
On this site, a descriptive label for a landing page with functionality. The format can combine lead capture, recurring utility and conversion. It can be an RVT when its implementation meets the methodology’s criteria.
Intelligent marketing piece
A tool that reacts to use, observes choices, identifies context, adapts the experience, presents a coherent offer and learns from interaction patterns.
Functionality-Driven Intelligence (FDI)
Intelligence generated by consumer actions inside the tool.
Functionality-Driven Experience (FDE)
Experience designed to perform a task that delivers immediate value.
Segmentation by Functionality
Classifying the audience by the function used and the problem being solved.

The author

Diego Martinez, creator of ToolMarketing

Diego Martinez

Creator of ToolMarketing. Strategist, designer and developer of functional marketing systems.

He combines business administration, marketing and technology. Trained in Business Administration and graduated in Systems Analysis and Development, he has worked at companies such as MSC, IBM, GPTW and Itaú.

After several unsuccessful attempts to sell online, he realised what was missing was a channel that delivered value before the sale. That pain became a method: the first tests with functional tools began in 2023 and, since then, he has been structuring and spreading the discipline.

Methodology created by Diego Martinez, author of Marketing de Ferramenta and developer of digital tools.

Applied in projects and services by MARTTENZI. Explore the company and its solutions.

Books on Amazon

Author of “Marketing de Ferramenta” (MARTTENZI, 2 December 2025, ISBN 978-6598960001) and other titles on Amazon.

HackTown 2026

At HackTown 2026, an innovation festival, Diego presented ToolMarketing in the talk “Marketing de Ferramenta: what to do when content stops being a competitive advantage”.

Free MARTTENZI diagnostic

Try a tool by MARTTENZI, the company that applies ToolMarketing in real projects.

Timeline

  1. 2016

    In his final university project, a football app collected match information to offer products. It was just a way to monetise the app, but it was the first contact with something that today resembles ToolMarketing.

  2. 2017-2023

    Worked at software companies, gaining experience across different areas and projects.

  3. Sep 2023

    First experiment of the model and the start of building tools designed to do marketing: a team picker with an affiliate banner outperforms ads in engagement.

  4. 2023-2025

    Dozens of tools tested across niches: the theory emerges, with pillars, principles and behaviours.

  5. 2025

    Preprint published on Zenodo and the methodology starts to spread.

  6. Dec 2025

    Launch of the book “Marketing de Ferramenta” by MARTTENZI, on Amazon.

  7. 2026

    Talk at HackTown 2026, in the Society and Behaviour track.

MARTINEZ, Diego. Marketing de Ferramenta: Uma nova estratégia baseada em ferramentas de valor recorrente. Zenodo, 2025. DOI: 10.5281/zenodo.15165196

See the book on Amazon

Frequently asked questions

Questions about ToolMarketing

What is ToolMarketing?

It is a methodology created by Diego Martinez that turns software, a service or infrastructure into a marketing piece. That piece, the RVT, delivers recurring value to the consumer, brings together attraction, interaction, nurturing, conversion and retention, and converts sales as a consequence of utility.

Is ToolMarketing the same as marketing tools?

No. Marketing tools are the systems a team uses to do marketing: CRM, email automation, ad managers, analytics. ToolMarketing flips the logic: the tool itself is the marketing. It is used by the consumer, not the team, and it is the tool that attracts, builds the relationship and sells.

Why isn’t the tool only for capturing leads?

In this methodology, lead capture is one possible function of the tool. Planning also covers recurring utility, relationships, offers and retention, measured through usage and commercial results. Other strategies can cover these functions too; here they are organised around the RVT and its criteria.

Where does ToolMarketing come close to Engineering as Marketing?

In the digital scenario. Both use software as an acquisition asset: a calculator, a simulator or a diagnostic that attracts people through use. That is why a digital RVT can use Engineering as Marketing techniques in how it is built.

How does it relate to Engineering as Marketing?

It is closely related to digital RVTs. An engineered tool can support sales of different offerings. ToolMarketing sets out a framework for software, services and infrastructure through FIRE, SPAT, AINCR and CGGO, without assuming other approaches cannot use recurring value or conversion.

Is a free tool already an RVT?

A free tool can attract, support repeat use, nurture, convert and retain. It can be an RVT when its implementation meets the methodology’s criteria; free access alone does not determine that classification.

Is an RVT a landing app?

A digital RVT can take the form of a landing page with functionality. This site uses landing app as a descriptive label for that format. The name alone does not determine lead capture, recurring use or sales: RVT classification depends on the implementation meeting the methodology’s criteria.

How is it different from freemium and PLG?

Freemium is a model of free access with paid options. PLG is a growth strategy driven by product usage. ToolMarketing organises the RVT and its operation through FIRE, SPAT, AINCR and CGGO. They can combine and overlap: a free tool can support recurring use, sell services and participate in a PLG strategy. These outcomes are not exclusive to RVTs.

Does ToolMarketing replace other strategies?

No. It is a methodology of its own that can complement what the business already does: content, funnels, landing pages, paid and organic traffic. An RVT can be the destination of a campaign or the reason for a consumer to come back after a purchase made through another channel.

Does the tool have to be software?

No. It can be software, a service or infrastructure, or hybrid, like a digital tool launched by a QR code in a physical space. It can even be something simple, like a bike shop that leaves tools available for free use. What matters is the function: solving a real problem repeatedly and operating as a marketing piece.

What data does the tool use?

Behaviour, not identity. The tool observes use, it doesn’t watch the consumer: it relies on anonymous tags and local storage to personalise the experience without collecting sensitive data. That intelligence is what makes good offers possible.

How do I hire an RVT implementation?

Implementation is tailor-made with Diego Martinez. Use the “Apply it to my business” button or any contact button on this page.

How does ToolMarketing organise digital and physical applications?

The methodology organises three scenarios: Software as Marketing, where people interact with a system; Service as Marketing, where a service delivers value; and Infrastructure as Marketing, where a facility delivers value. The scenarios can combine. This scope is a feature of the proposal, without implying that other strategies cannot operate physically, deliver recurring value or generate sales. Differentiation should consider the framework and criteria applied rather than presumed exclusivity.

Is a free sample PLG or ToolMarketing?

A free sample alone defines neither PLG nor a Recurring Value Tool. It lets someone try a product before deciding to buy and can support acquisition or a launch. An RVT provides utility that remains available and gives consumers reasons to return without having to buy, with relationships and offers planned around that use. The distinction lies in the recurring function and its operation, rather than simply giving something away.

How can ToolMarketing be measured and automated in physical settings?

Software usage makes recording and automation easier. For services and infrastructure, a business must plan how to track interactions, visits, returns and purchases. Staff records, access counts, QR codes, tags or cards may help, depending on the need. A supporting system does not turn a service into software: classification depends on where consumers receive the main value. The application must also fit staff time, costs and the capacity of the space.

The RVT is implementation

Your tool can be your best marketing piece.

Understanding the concept is the first step. Designing, building and running an RVT that sells requires method: strategy, processes, automation and traffic. This implementation is tailor-made, directly with Diego Martinez.

Send a message to learn more about ToolMarketing